ATR International is pleased to announce our recent ISO 9001:2008 quality recertification. This milestone represents our 20th year as an ISO certified company. Achieving ISO recertification clearly demonstrates ATR’s company-wide commitment to supporting our customers with a quality service. This commitment starts with our senior management and is fully embraced by all ATR International personnel.
“The ISO quality standards and resulting certification are really the foundation on which ATR’s world-class service is built,” said President and CEO Jerry Brenholz. “I am proud and thankful to all of the ATR employees that make this important part of our strategic business plan possible.”
ATR undergoes a stringent, annual reevaluation process that includes quality management system and documentation reviews, a gap analysis, internal audits, and the clearance of non-conformances, all of which work to identify corrective actions and eliminate non-conformance to the quality management standard. Although there is no requirement in our industry for an independent quality certification, we have one done. It’s the best way to ensure that our processes result in world class service and meaningful improvements to those processes are made where they are needed.
ISO is the Geneva-based, internationally recognized series of quality management standards issued in 163 member countries to date. Their standards are based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach, and continual improvement. Using ISO principles helps ensure that customers get consistent, good quality products and services.
It’s no coincidence that ATR has been ISO certified for 20 years and successful in business for over 25. We’ve done it by being scrupulously committed to doing the best for our clients, being the best that we can be, and never being content with the ways things are; we remain vigilant and innovative so that we can continue to bring our clients the highest quality service.