Recently TAPFIN, ManpowerGroup Solutions’ Managed Service Provider, announced that ATR International had been named a TAPFIN Premier Partner for 2015.
TAPFIN’s mission is to revolutionize the way in which organizations fulfill and manage their contingent workforce. TAPFIN’s sole focus is working with leading organizations to develop, deploy, and enable an integrated approach to analyzing and managing external talent on a global basis.
Amongst numerous activities their functions include establishing performance metrics, negotiating SLAs, evaluating suppliers, as well as managing day-to-day operations. I am grateful that we have been recognized for our work and thank TAPFIN for doing so. It’s not about me or the “company” though, I am truly excited that the wonderful people who work to deliver the best service possible to our clients are being recognized for their hard work and dedication.
TAPFIN starts by evaluating staffing suppliers who meet an annual spend threshold and have an outstanding overall requisition fill ratio. To be named a Premier Partner, a firm’s fill ratio has to place in the Top 10 in seven functional areas like IT, Engineering, and Healthcare. It also includes feedback from program managers and client personnel on “strategic partnership traits.” This award is based on results, on meeting KPIs, and delivering consistent service day in and day out for the whole year. Numbers aren’t subjective. Getting things done, doing our job, is the foundation of being a Premier Partner.
But possibly even more gratifying to me are the details behind the phrase “strategic partnership traits” and what that represents. These traits included being “highly responsive and reliable,” “working within program guidelines,” and “knowing the client’s business.” People evaluated and provided feedback on ATR about things like:
- Our ability and willingness to support new locations, new skill sets, or other requests
- Our commitment to sharing best practices
- Our active participation in supplier summits, advisory boards, and committees
It is so gratifying to see TAPFIN and our clients value the way we do business. We have always been committed to being a true partner to our clients and the people that we work with. We want to really understand our clients’ businesses and staffing requirements so that we can provide the best contractors and the best service.
We at ATR International make a strong commitment to work closely with our partners to understand their needs. We work within the parameters of their program, respecting their time by working efficiently. We’re not going to flood them with resumes and hope a few stick, nor are we going to disappear after a few submissions or pop up every few months. We’re committed to doing the job right and developing a great working relationship that will last and be successful for all parties.
I want to not just thank TAPFIN for recognizing our efforts, but to also give them credit, wholeheartedly. They make it possible for us to develop that kind of relationship and run a top notch program that allows its vendors to be successful. TAPFIN recognizes that when individual vendors succeed, the program as a whole succeeds. They treat their suppliers fairly and with respect while establishing performance metrics that ensure the client is well served. It’s no surprise to me that TAPFIN is successful and that more companies are choosing them to manage their contingent workforce programs.
When we make a promise, we keep it. When we say we’ll do the job, we do. I’ve known that since we started ATR International back in 1988, and every person who’s worked here through the years and including until now, has shared this commitment. It’s always nice to win an award but it is especially nice when the award is based on things that matter, that are actually representative of what we are and the work that we do.
That’s why I’m so pleased to tell you all about this. This is an award that I’m happy to “brag” about on behalf of those who earned it – everyone at ATR International. Thank you again TAPFIN and congratulations team!
Jerry Brenholz
President and CEO
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